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Model Banks 4th Customer Meet @ Mulund

Mumbai. Jan.30: The 4th ’Customers Meet’ of Model Co-operative Bank Ltd. for the customers of it’s Mulund, Thane, Kanjurmarg, Vikhroli, Bhiwandi, Vashi, CBD Belapur and Panvel branches was held on 30th January, 2020 evening at the Anthurium banquet hall, Hotel Shilpa, Mulund.

The inaugural address was given by Mr. Albert W. D’Souza, Chairman of Model Co-op. Bank Ltd., he spoke on the current banking scenario and the performance of the Bank. He showed the audience in a power point presentation how the Bank has met all the parameters set by RBI for being classified as a FSWM Bank (Financially Sound and Well Managed Bank). A note worthy point in the presentation was that the Bank has won 11 awards in the last 5 years for it’s overall Good Performance at the City, District and State level. The Bank has been steadily growing over the  years with its business and customer base increasing, the branch network has also increased with currently 25 branches (4 new branches – Vikhroli, Panvel, Sakinaka and Goregaon opened in the last 12 months). The Bank has also introduced new products and services for the benefit of it’s customers, the latest being Mobile banking which was inaugurated on 28th January, 2020. This bringing banking to the finger tips of the customers in a convenient and secure environment. He traced the origins of Model Co-op. Bank Ltd. to its roots way back - 26th April 1916, when its parent ’The Mangalorean Catholic Co-operative Credit Society Ltd.’ was formed. The credit society later was converted to Model Co-op. Bank Ltd. in 1998. He took the audience along the path of the Bank from its inception till date.

Mr. William Sequeira, Vice-Chairman of the Bank was the next speaker. He spoke on  ’Your money is safe with Model Co-op. Bank Ltd.’. He gave the audience a glimpse of the professional way in which the Bank is managed and how the Bank complies with all the requirements and guidelines given by RBI. He also illustrated how the funds received from depositors are prudentially deployed. He reiterated that when funds are deployed the primary focus is on Safety. He said the tag line of the bank was ’Your Development Partner’ and that this aptly describes how for the Bank the primary focus is the development of it’s customers.

An Open House session followed the presentations which saw many customers coming forward to share their experiences and give suggestions. From the feedback of the people that spoke it is gathered that the customers are appreciative of the friendly, courteous, efficient and professional service that the staff of Model Co-op. Bank Ltd. offer.

The customers who came forward included Dr. Thomas Mathai, Arun Pinto, Ali Asgar, Sinha Roy, Robert Mathias, Prescilla D’Souza, Oliver Quadros, Godwin Pais, Vilayat Henriques, Rev. Fr. Nicholas Pereira to name a few.
The interactive session  was responded to by the Chairman – Mr. Albert W. D’Souza and the General Manager – Mr. William D’Souza.
The vote of thanks was given by Mr. Lawrence D’Souza – Director, who thanked all the customers for taking time out from their hectic schedules and attending the event.  The other Directors of Model Co-op. Bank Ltd. that were present included Paul Nazareth, Benedicta Rebello, Sanjay Shinde and Pius Vas.The event was compered by Mr. Zenon D’Cruz, Deputy General Manager  of the Bank. Approximately 200 customers of the Bank from these branches attended the function and keenly listened to the presentations and also actively participated in the programme. 

The earlier meets that were held were at  Emerald Hall, Hotel Kohinoor Continental, Andheri (E) (held on 15.01.2020) and Celebrity Hall, Payyade International Hotel, Kandivali (W) (held on 16.01.2020), Centre Plaza, Mira Rd (E) (held on 28.01.2020).