KSRTC passenger demands hotel bill refund
Travellers had to wait for two hours in Mumbai to be told later that the Airavat bus to Bangalore was cancelled
Sleep like a baby — reads the tagline of KSRTC’s Airavat Volvo buses. But for Anil Kumar and more than a dozen passengers, who were supposed to take a KSRTC bus from Mumbai to Bangalore, it was a nightmare that unfolded. They were stranded in Mumbai as their bus never came. Worse still, there was no one from KSRTC to accommodate them on another bus or put them in a hotel.
Kumar has now lodged a complaint with the KSRTC and demanded that his hotel bill and ticket be refunded. The incident happened on May 16 when all passengers reported at Borivali bus station to catch the 7.05 pm bus to Bangalore. The Airavat multi-axle club class bus was cancelled and the passengers were informed only after they had waited for two hours. A few passengers had to cancel their journey at the last minute and forced to stay another day in Mumbai. There was no help from the KSRTC office in Bangalore or its travel agent in Mumbai.
Anil Kumar said, “I had booked an e-ticket for May 16 from KSRTC’s agent Pai Associates at Borivali office. The agent informed us that the bus had broken down and hence cancelled after we had waited for two long hours. Despite several calls, there was no response from the number given on the ticket. None of the KSRTC staff bothered to inform passengers about the bus breakdown or make alternative arrangements. I was left no option but to stay back another day in Mumbai. Hope some action will be taken on this.”
Nandini J, another traveller, said, “I had to stay back in my relative’s house. Next day, I had to book a fresh ticket to Bangalore by paying Rs 1,500. What worries me is the refund for the ticket which got cancelled. KSRTC should not make us run from window to window for the refund.”
KSRTC divisional controller Renukeshwar told Bangalore Mirror: “The bus broke down while returning to Bangalore and we could not repair it on time. We are refunding all the affected passengers. We regret the inconvenience. We couldn’t make any alternative arrangements as we don’t have any tie up with private services.”
Please note that under 66A of the IT Act, sending offensive or menacing messages through electronic communication service and sending false messages to cheat, mislead or deceive people or to cause annoyance to them is punishable. It is obligatory on kemmannu.com to provide the IP address and other details of senders of such comments, to the authority concerned upon request. Hence, sending offensive comments using kemmannu.com will be purely at your own risk, and in no way will Kemmannu.com be held responsible.
Similarly, Kemmannu.com reserves the right to edit / block / delete the messages without notice any content received from readers.
Final Journey of Judith Lewis (91 years) | LIVE From Kallianpur
Rozaricho Gaanch April, 2024 - Ester issue
Final Journey Of Theresa D’Souza (79 years) | LIVE From Kemmannu | Udupi |
Invest Smart and Earn Big!
Creating a World of Peaceful Stay!
For the Future Perfect Life that you Deserve! Contact : Rohan Corporation, Mangalore.
Final Journey Of Joe Victor Lewis (46 years) | LIVE From Kemmannu | Organ Donor | Udupi |
Milagres Cathedral, Kallianpur, Udupi - Parish Bulletin - Feb 2024 Issue
Way Of Cross on Good Friday 2024 | Live From | St. Theresa’s Church, Kemmannu, Udupi | LIVE
Good Friday 2024 | St. Theresa’s Church, Kemmannu | LIVE | Udupi
2 BHK Flat for sale on the 6th floor of Eden Heritage, Santhekatte, Kallianpur, Udupi
Maundy Thursday 2024 | LIVE From St. Theresa’s Church, Kemmannu | Udupi |
Kemmennu for sale 1 BHK 628 sqft, Air Conditioned flat
Symphony98 Releases Soul-Stirring Rendition of Lenten Hymn "Khursa Thain"
Palm Sunday 2024 at St. Theresa’s Church, Kemmannu | LIVE
Final Journey of Patrick Oliveira (83 years) || LIVE From Kemmannu
Carmel School Science Exhibition Day || Kmmannu Channel
Final Journey of Prakash Crasta | LIVE From Kemmannu || Kemmannu Channel
ಪ್ರಗತಿ ಮಹಿಳಾ ಮಹಾ ಸಂಘ | ಸ್ತ್ರೀಯಾಂಚ್ಯಾ ದಿಸಾಚೊ ಸಂಭ್ರಮ್ 2024 || ಸಾಸ್ತಾನ್ ಘಟಕ್
Valentine’s Day Special❤️||Multi-lingual Covers || Symphony98 From Kemmannu
Rozaricho Gaanch December 2023 issue, Mount Rosary Church Santhekatte Kallianpur, Udupi
An Ernest Appeal From Milagres Cathedral, Kallianpur, Diocese of Udupi
Diocese of Udupi - Uzvd Decennial Special Issue
Final Journey Of Canute Pinto (52 years) | LIVE From Mount Rosary Church | Kallianpura | Udupi
Earth Angels Anniversary | Comedy Show 2024 | Live From St. Theresa’s Church | Kemmannu | Udupi
Kemmannu Cricket Match 2024 | LIVE from Kemmannu
Naturya - Taste of Namma Udupi - Order NOW
New Management takes over Bannur Mutton, Santhekatte, Kallianpur. Visit us and feel the difference.
Focus Studio, Near Hotel Kidiyoor, Udupi
Earth Angels - Kemmannu Since 2023
Kemmannu Channel - Ktv Live Stream - To Book - Contact Here
Click here for Kemmannu Knn Facebook Link